Live Help

Our pages are even more accessible now with real time Translations available from the drop-down on the left hand side. We are replacing all images with backgrounds and real text to allow translations and screen readers better access to our site. More to come shortly! 
 

We have a new website design! Please let us know any services you would like to see added. We hope you find the new site easier

to navigate with the same great content.
 

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News

Managed VPS

We are now offering fully managed VPS solutions including hardening, OS updates and monitoring. Designed for peace of mind for individuals and businesses who don't have enough hours in the day and for those with expertise in areas such as Web Design rather than server management. Our service includes :

 

  • Hardware and OS monitoring 24/7
  • OS updates - as updates are released with updates applied at a pre-agreed time of day
  • OS hardening - keep out unwanted attacks with applications such as Maldetect (Malware detection), ClamAV (virus scanner), chkrootkit (Rootkit detector), ConfigServer Firewall (Firewall and intrusion detection/prevention)
  • Performance monitoring - we will monitor the performance of your VPS and alert you to any issues. We will even offer advice if performance is affected by we pages containing too many images, large video files and third party content, all of which can slow down a website
  • Weekly monitoring and performance reports 
  • FREE cPANEL/WHM

 

All of this is available from just £14.99 per month (plus hosting plan).

 

See our VPS page for our Plans.
 

Remote Support

We're very proud to announce our Remote Support service. Powered by Citrix GoToAssist technology. This technology will allow us to send you a link which will allow us to remotely control and problem solve on your PC or MAC (Linux coming soon). You will be able to see what we are doing live. 

 

Benefits:

  • NO waiting for an engineer
  • NO call out costs
  • NO applications or clients to install
  • WATCH what our engineer does live
  • LEARN from our engineer (tutorials and training given via Remote Support - please contact sales via the Contact Link on the right for more information)
  • LOW costs for the service (£1 per minute for live support, £0.50 for unattended support such as software installation). Most IT companies will charge a nominal call out fee (£25+) just to come to your house or business.
  • Long terms support CONTRACTS available
  • PAY AS YOU GO service also available, no timeout on credit and no limit to the number of machines covered  
  • 90% of issues resolved in under 10 minutes

 

If enough interest exists this service will be further expanded in the near future.

 

Please visit our Remote Support page fore more information

 
 

Ruby On Rails

We are proud to announce that as of today all accounts have now had Ruby on Rails and Postgresql installed expanding your options when designing your website. We are also currently investigating adding .Net support. Watch this space for details.
 
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